Privacy Policy

Overview

Your privacy is important to us, therefore, we are committed to protecting the privacy of all visitors and users of our website. This Privacy Policy is our way of sharing how we collect your information, why we need it, and how we use it. Please read this privacy policy carefully as it contains important information about the way in which we process any personal information that you provide to us.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Who we share your personal information with

We may share some or all of the above listed data in the following circumstances:

• to respond to search warrants, court orders, or other legal processes.
• to protect the rights, property, or safety of petsboon.com users or the general public.
• at your direction (e.g. if you authorize us to share data with other users).

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Cookies

Like any other website, petsboon uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Security measures

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorized access, improper use and disclosure, unauthorized destruction or accidental loss.

We also have procedures in place to deal with any suspected data breach. We will notify you and any applicable regulator or authority of a suspected data security breach where we are legally required to do so.

If you have concerns about your password, account details, or are suspicious about any unauthorized use of your account, you should contact us immediately. We can deactivate or suspend your account at any time.

Deleting a profile

We reserve the right to delete and destroy all of the information collected about you upon termination of your account unless you request otherwise.

You can request the deletion of your data by contacting our customer support or by navigating to the Settings section under Dashboard on petsboon.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Our changed policy will be displayed on our website, and by continuing to use and access our Services, following such changes, you agree to be bound by any variation made by us.